Server Alerts: for those clients whose accounts are on the following servers (*):
- OZ – 18.104.22.168
- TALIS – 22.214.171.124
- BUBBA – 126.96.36.199
We are performing a server migration to new, more powerful server system. Skipping all the geek speak – basically it means more RAM (memory), more processors (CPU) – which means better, faster and more powerful, overall. Accounts backups to an offsite location have been completed and we expect very minimal (if any) downtime for accounts on those three servers. If you experience any problems with your site, please understand that the server migration is necessary to upgrade the equipment across all our server systems to better serve our clients and improve performance, and ultimately your hosting experience. The migration will be taking place in the wee hours of the night/morning – we chose these times because they are the lowest in terms of web traffic and readership (when *most* people are sleeping..except me, I’m always awake when the rest of the world sleeps. heh)
Currently, we are having an unrelated hardware problem on the TALIS server that our techs are working on, as I type this. The migration of the accounts off TALIS to the new server will remedy the problem – however, we are working on getting TALIS fixed to remedy server load issues in the meantime. As always, we appreciate your patience and your support!
Over the next 24 – 48 hours, our techs will be prioritizing questions and requests for support on an ‘urgent‘ basis only. Questions and support requests requiring urgent attention will be attended to immediately. General inquiries, requests for design assistance, upgrades to software, etc will be attended to starting Monday morning. This weekend, our focus is on making the migration go smoothly for everyone and emerging on Monday morning with some powerful new systems over here!
* – If you do not know what server your account is currently on – you can locate the IP number of your server in the left menu of your CPanel. Compare your IP number with the three I’ve listed above to find out which server your account is currently hosted on. Or, leave a comment on this post and I’ll do my best to help you determine your server assignment. Thanks!