Dec 13, 2008 ~ Lisa Sabin-Wilson - Comments Off

Server Migration 12/13 – 12/14 2008

Server Alerts: for those clients whose accounts are on the following servers (*):

  • OZ - 72.51.46.32
  • TALIS - 72.51.38.154
  • BUBBA - 72.51.34.113

We are performing a server migration to new, more powerful server system.  Skipping all the geek speak – basically it means more RAM (memory), more processors (CPU) – which means better, faster and more powerful, overall.  Accounts backups to an offsite location have been completed and we expect very minimal (if any) downtime for accounts on those three servers.  If you experience any problems with your site, please understand that the server migration is necessary to upgrade the equipment across all our server systems to better serve our clients and improve performance, and ultimately your hosting experience.  The migration will be taking place in the wee hours of the night/morning – we chose these times because they are the lowest in terms of web traffic and readership (when *most* people are sleeping..except me, I’m always awake when the rest of the world sleeps.  heh)

Currently, we are having an unrelated hardware problem on the TALIS server that our techs are working on, as I type this.  The migration of the accounts off TALIS to the new server will remedy the problem – however, we are working on getting TALIS fixed to remedy server load issues in the meantime.  As always, we appreciate your patience and your support!

Over the next 24 – 48 hours, our techs will be prioritizing questions and requests for support on an ‘urgent‘ basis only.   Questions and support requests requiring urgent attention will be attended to immediately.  General inquiries, requests for design assistance, upgrades to software, etc will be attended to starting Monday morning.  This weekend, our focus is on making the migration go smoothly for everyone and emerging on Monday morning with some powerful new systems over here!

* – If you do not know what server your account is currently on – you can locate the IP number of your server in the left menu of your CPanel.  Compare your IP number with the three I’ve listed above to find out which server your account is currently hosted on.  Or, leave a comment on this post and I’ll do my best to help you determine your server assignment.  Thanks!

Oct 20, 2008 ~ Lisa Sabin-Wilson - Comments Off

Site Uptime Monitoring Added

I did something on our site that I should have done a long, long, long time ago! I added a site uptime monitoring tool that will allow our clients (and potential clients!) to check up on the progress of our servers! The service is provided by SiteUptime and you can view server stats here.

We currently have 5 of our shared servers we are currently monitoring and good question might be… “How do I know which server my account is on?” – which would be an excellent question! The servers on the Site Uptime monitoring page are listed by name and IP address:

  • KIWI – 76.74.159.114
  • JINGLES – 66.135.55.41
  • BUBBA – 72.51.34.113
  • TALIS – 72.51.38.154
  • OZ – 72.51.46.32
    It is the string of numbers to the right of the Server Name that you need to worry about. The IP of the server you are on is listed in your account CPanel, in the left menu. Find that IP – compare it to one of the 5 listed above and BINGO! You know which one you are on! Feel free to bookmark our uptime monitoring page so you can visit it and check up on our regular progress of uptime! Those uptime stats are refreshed every 5 minutes!

    Small triva that most of you don’t know: The names of our servers: Kiwi, Oz, Bubba, Talis, Jingles – those are all names of our pets. Yes, we’re pet people! We have three birds and three cats – so far!

    Kiwi – our conure parrot; she recently died after choking on a seed :(
    Oz – our Military Mackaw
    Jingles – our Chattering Lorikeet
    Bubba – our adopted kitten from Alabama
    Talis – our Abysynnian cat

    But there are only 5 servers, you ask?? Yes – we recently adopted a Pionus Parrot named Pinki who doesn’t have a server named after her yet! All in good time, Pinksters! :D


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